Ventilation (3)
FAQ's, Troubleshooting, Articles
Renewables (3)
FAQ's, Troubleshooting, Articles
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Where can I find information regarding the NWPM?
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What is a Heat Pump and how does a Heat Pump work?
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Why should I consider using a Heat Pump compared to a gas or oil boiler?
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Why is the circulation pump on the LAxx / LIxx / SIxx / WIxx model of heat pump shutting down for around 40 mins even when there seems to be a demand for heat? (Applies to L12 or higher version software).
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What is the LA60S-TU and how does it differ to previous 60kw Air ource heatpumps?
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How do I activate test mode on a SmartRad?
Portable Heating (3)
FAQ's, Troubleshooting, Articles
Portable Cooling & Air Treatment (2)
FAQ's, Troubleshooting, Articles
Commercial Heating (2)
FAQ's, Troubleshooting, Articles
Quantum (3)
FAQ's, Troubleshooting, Articles
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How do I reduce the running costs of my Quantum heaters?
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With the rising price of energy, how can I make my Quantum heaters run more efficiently?
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My Quantum heater screen is flashing RED with no text on screen. What is wrong?
Panel Heaters (3)
FAQ's, Troubleshooting, Articles
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What oil is used inside the Dimplex DAR radiator?
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DWC wall controller shows Error 80 when setting up with the PLXE-NC heater using ConfigR app.
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My panel heater is displaying error code 41. What does this mean?
Storage Heating (3)
FAQ's, Troubleshooting, Articles
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Do I need to have my storage heaters serviced or inspected annually?
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How do I check if my storage heater has asbestos or not?
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My Electricity supplier is changing from Economy 10 to Economy 7, what do I need to do on my heater?
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Can I put a decorative radiator cover around my heater?
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XL-CXL What type of wire or cable was used inside the XL and CXL type storage heater if it needs replacement?
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How do I replace the battery in the controls on my slimline storage heater?
Edel (3)
FAQ's, Troubleshooting, Articles
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What ducting can be used for Edel 200/270L?
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OVERPRESS error is displayed on the Edel cylinder. What does this mean?
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ERR. 01 error is displayed on the Edel cylinder. What does this mean?
Capa Connect (1)
FAQ's, Troubleshooting, Articles
System S Heatpump (2)
System S FAQ, Troubleshooting & Articles.
Installed Fans (2)
FAQ's, Troubleshooting, Articles
Dimplex Hub / Dimplex Control App (4)
FAQ, Troubleshooting or help guides for Dimplex.
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How do I add a Zone or Appliance to the Dimplex Control App?
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How do I add a Hub when using the Dimplex Control app?
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How many appliances can be connected to the Dimplex Hub on RF?
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Can I still use the controls on my heater its connected to Dimplex Control / Dimplex Hub?
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If I add users to my Dimplex Hub via the Dimplex Control App, what can they do?
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If I add a user to my Dimplex Hub via the Dimplex Control app, how are they notified?
General Information (2)
FAQ's