I have Fault code F25 / Low Pressure / !low pressure fault on my heat pump (WPM or Touch screen based). What does this mean?

Fault code F25 / Low Pressure fault means that the heat pump controller is detecting low refrigerant pressure (not water pressure) and is stopping operation to protect itself. 

The causes of low refrigerant pressure are most likely insufficient thermal energy going into the heat pump (ie lack of air flow for an ASHP or lack of brine flow for a GSHP). 

The end user should check:

ASHP:

• Make sure all clearances around the outdoor unit are obeyed and that there is nothing obstructing the fan.

• If there is another air source model next to this heat pump, make sure it is not blowing chilled air into the intake of this heat pump.

If issue still persists installer is to reattend or require a service visit.

Require additional help? Please follow link below

https://glendimplexservice.freshdesk.com/a/solutions/articles/79000136321

Applicable to models:  

System S, System S6, System S10, LIA 0608HWCF MS , LIA 0911HWCF MS,  LI 2M, LI 8AS, LI 8ASL, LI 8AS SAL, LI 8MS, LI 8MSR, LI 9AS, LI 9ASH, LI 9AS SAL, LI 9TE, LI 9TEL, LI 9TES, LI 9TU, LI 11AS, LI 11ASH, LI 11ASR, LI 11AS SAL, LI 11ME, LI 11MER, LI 11MS, LI 11MSR, LI 11TE, LI 11TEL, LI 11TER+, LI 11TES, LI 12TU, LI 15TE, LI 16AS, LI 16ASH, LI 16ASR, LI 16AS SAL, LI 16TE, LI 16TEL, LI 16TER+, LI 16TES, LI 20AS, LI 20AS SAL, LI 20TE, LI 20TEL, LI 20TES, LI 22HS, LI 24AS, LI 24AS SAL, LI 24TE, LI 24TEL, LI 24TES, LI 26HS, LI 28AS, LI 28AS SAL, LI 28TE, LI 28TEL, LI 28TES, LI 40AS, LIH 10TE, LIH 22TE, LIH 26TE, LIK 8ME, LIK 8MER, LIK 8TE, LIK 8TEL, LIK 8TES, LIK 12TU, LIKI 14TE, LA 6MR, LA 6S-TU, LA 6S-TUR, LA 6TU, LA 8AS, LA 8MR, LA 8PMS, LA 9K, LA 9PS, LA 9S-TU, LA 9S-TUR, LA 9TU, LA 10MR, LA 11AS, LA 11ASR, LA 11K, LA 11MAS, LA 11MS, LA 11MSR, LA 11PS, LA 11TAS, LA 12PS, LA 12S-TU, LA 12S-TUR, LA 12TR, LA 12TU, LA 13K, LA 14PMS, LA 15K, LA 16AS, LA 16ASR, LA 16MAS, LA 16MS, LA 16TAS, LA 16TR, LA 17PS, LA 17TU, LA 18I-MU, LA 18PS, LA 18S-TU, LA 18S-TUR, LA 20AS, LA 22HS, LA 22PS, LA 22TBS, LA 24AS, LA 25TU, LA 25TU-2, LA 26HS, LA 26PS, LA 28AS, LA 28TBS, LA 33TBS, LA 35TUR+, LA 40AS, LA 40TU, LA 40TU-2, LA 60TU, LA 60TU-2, LA 60TUR+, LA60STU, LA60STUR, LAC 12TR, LAC 16TR, LAJ 11MUR, LAJ 16MUR, LAJ 60TUR+, LAK 10M, LAK 10MR, System M, LAK 3IMR, LAK 6IMR, LAK 9IMR, LAK 14IMR, LAK 14ITR, LAW 6IMR, LAW 9IMR, LAW 14IMR, LAW 14ITR, LIA 7IM, LIA 9IM, LIA 12IM, LIA 14IM, LIA 16IM,LSA60TUR,LSA60TPR,LSA60TPR2,LSA100TUR, SI 5BS, SI 5CS, SI 5ME, SI 5MER, SI 5MS, SI 5MSR, SI 5TE, SI 5US, SI 5USR, SI 6TU, SI 7BS, SI 7CS, SI 7KS, SI 7ME, SI 7MER, SI 7MS, SI 7MSR, SI 7TE, SI 7US, SI 7USR, SI 8MR, SI 8TU, SI 9BS, SI 9CS, SI 9KS, SI 9ME, SI 9MER, SI 9MS, SI 9MSR, SI 9TE, SI 9US, SI 9USR, SI 10MER, SI 10MR, SI 11BS, SI 11CS, SI 11KMS, SI 11KS, SI 11ME, SI 11MER, SI 11MS, SI 11MSR, SI 11TE, SI 11TU, SI 11US, SI 11USR, SI 12TR, SI 14BS, SI 14CS, SI 14KS, SI 14ME, SI 14MS, SI 14TE, SI 14TR, SI 14TU, SI 14US, SI 14USR, SI 16KMS, SI 16TR, SI 17BS, SI 17CS, SI 17TE, SI 18TU, SI 20TR, SI 21CS, SI 21TE, SI 22TU, SI 24TE, SI 26TU, SI 30CS, SI 30TE, SI 30TER+, SI 35TU, SI 35TUR, SI 37TE, SI 40HS, SI 50TE, SI 50TU, SI 50TUR, SI 50ZS, SI 70CS, SI 70TUR, SI 75TE, SI 75TER+, SI 75TU, SI 75ZS, SI 75ZSR, SI 90TU, SI 100TE, SI 100ZS, SI 130TE, SI 130TU, SI 130TUR+, SI 130ZS, SIH 6ME, SIH 6TE, SIH 9ME, SIH 9TE, SIH 11ME, SIH 11TE, SIH 20TE, SIH 40TE, SIH 90TU, SIHJ 90TU, SIJ 10MER, SIJ 75TER+, SIJ 130TUR+, SIK 6TES, SIK 7TE, SIK 7TE-2, SIK 8TES, SIK 9TE, SIK 9TE-2, SIK 11ME, SIK 11TE, SIK 11TE-2, SIK 11TES, SIK 14TE, SIK 14TE-2, SIK 14TES, SIK 16ME, SIKH 6TE, SIKH 9ME, SIKH 9TE, SIW 6MU, SIW 6TES, SIW 6TU, SIW 8MU, SIW 8TES, SIW 8TU , SIW 11MU, SIW 11TES, SIW 11TU, WI 9CS, WI 9ME, WI 9TE, WI 10TU, WI 14CS, WI 14ME, WI 14TE, WI 14TU, WI 18CS, WI 18TE, WI 18TU, WI 22CS, WI 22TE, WI 22TU, WI 27CS, WI 27TE, WI 35TU, WI 40CS, WI 45TU, WI 50TU, WI 65TU, WI 90CS, WI 95TU, WI 100TU, WI 120TU, WI 140TUR+, WI 180TU, WIH 120TU, WPM 2006plus (H), WPM 2006plus (L), WPM 2006R, WPM ACU, WPM Basetec, WPM Econ5, WPM Econ5Plus, WPM Econ5S, WPM EconPlus, WPM EconPlus-E, WPM Econ SOL, WPMJ ACU, WPMJ EconPlus, WPMJ EconPlus-MD, WPM PK, RTCFM, RTCSM