What do the WiFi LED colours mean on the Dimplex Hub?

Modified on Wed, 08 Feb 2023 at 11:50 AM

Applicable to models:  Dimplex Hub, Dimplex Control App



The WiFi LED will change colour depending on the WiFi state.


No WiFi LED lit = WiFi is not connected or configured. If WiFi has been configured during the Hub setup or "Changing Hub Connection" wizard, then the LED should light up shortly after configuring WiFi within the Wizard on the app.

WiFi LED Green = the hub has a working Local Area Network and working internet connection and is talking to the cloud. All is good.


WiFi LED Blue = the hub has a Local Area Network connection on WiFi, but there is no connection out to the external internet or cannot connect to the cloud server. It could mean there is a problem with the Internet Connection itself to your home broadband router, or the cloud server is not responding. This could happen intermittently during regular operation and does not necessarily mean that there is an issue.

WiFi LED Red = there is an issue with the WiFi connection locally. Check that the Wireless internet router is powered on and that other devices can connect to the same WiFi network.
Search for article "My Dimplex Hub has stopped responding on WiFi & there is a Red power (lighting flash) LED lit up. The WiFi light lights up occasionally then goes back off" for more help on a Red WiFi LED.



Require additional help? Please follow link below

https://glendimplexservice.freshdesk.com/a/solutions/articles/79000136321

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