How do I lock the keypad on the my TRM or CTR towel rail?

Modified on Mon, 17 Mar at 11:37 AM

Child Lock

To lock or unlock the keypad (child lock mode), hold the PLUS and MINUS buttons down for three seconds.

PIN Lock

There is also a PIN lock mode. To activate PIN lock, hold the PLUS and MINUS buttons for 10 seconds and CODE will appear on screen. Press MODE button to enter a PIN and use the PLUS and MINUS buttons to select a digit, then MODE to move onto the next digit and MODE to finish.

If the heater is in PIN lock mode, to unlock it, hold PLUS and MINUS buttons for 10 seconds until CODE appears, then enter your 4 digit PIN you selected using MODE and the PLUS/MINUS buttons.

The video below shows how to set a PIN lock and how to unlock a PIN locked heater, using 1234 as an example PIN.

If you have forgotten the PIN, the heater will need to be powered off for at least three hours before the PIN number lock is reset and the heater can then be used. There is no Master unlock PIN.

Require additional help? Please follow link below

https://glendimplexservice.freshdesk.com/a/solutions/articles/79000136321

Applicable to models: TRM21W4, TRM14W5, TRM21W5, TRM28W5, TRM21C4, TRM14C5, TRM21C5, TRM28C5, CTR7W, CTR7C, CTR10W, CTR10C, CTR12W, CTR12C