002 refers to the heaters room sensor misreading. Firstly to check distance around the heater and not covered or obstructed. If so any obstructions should be cleared.
If clearances OK and product is in guarantee and installed as per manufactures instructions a service visit will be required to resolve.
Applicable to models: Creda TSRE050 TSRE070 TSRE100 TSRE125 TSRE150
Require additional help? Please follow link below
https://glendimplexservice.freshdesk.com/a/solutions/articles/79000136321
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