Error code 41 on Quantum G6. What is this?

Modified on Tue, 21 Feb 2023 at 09:40 AM

Heater detected potential element failure

Arrange for Service Engineer visit - take element according to size of heater.

If possible you should check the following items and if they are not correct you should contact your installer prior to raising a ticket for a service call.

 

      • Have the trips in your consumer unit switched off?  (switch back on if they have)
      • Check that the switches controlling the supplies to your product are on
        • There should be a switch (unfused) for the off peak supply
        • The continuous supply should not be on a plug
      • Are the supply cables different sizes, off peak supply should be on a 2.5mm2 cable
      • Have you set up the user interface (control on the top of the product correctly?
      • Have you registered your product

Applicable to: QM050RF QM070RF QM100RF QM125RF QM150RF


Require additional help? Please follow link below

https://glendimplexservice.freshdesk.com/a/solutions/articles/79000136321

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