Due to the way the cable terminates inside the controls of the TRM and CTR towel rail controllers, the mains flex is not easily changed within the controller. Therefore if the mains flex requires replacement, we would recommend changing the controller on the product, which comes complete with a new mains flex/cable.
Require additional help? Please follow link below
https://glendimplexservice.freshdesk.com/a/solutions/articles/79000136321
Applicable to models: TRM21W4, TRM14W5, TRM21W5, TRM28W5, TRM21C4, TRM14C5, TRM21C5, TRM28C5, CTR7W, CTR7C, CTR10W, CTR10C, CTR12W, CTR12C
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