I have taken delivery of my Edel Air Source Heat Pump but I am missing the safety kit, how do I resolve this?

Modified on Tue, 10 Oct 2023 at 03:39 PM

EDL200/270: Upon delivery you should receive 2 packages; the cylinder itself and the safety kit containing the expansion vessel, tundish etc. If the safety kit is not received upon delivery, you will need to contact the retailer/wholesaler the cylinder was purchased from, reporting a shortage on the order so they can look to resolve the issue. 



EDL170: Upon delivery you should receive 4 packages; the cylinder itself, the safety kit containing the expansion vessel, tundish etc, the adjustable tripod and the 1m vent kit. If the safety kit/tripod and/or 1m vent kit is not received upon delivery, you will need to contact the retailer/wholesaler the cylinder was purchased from, reporting a shortage on the order so they can look to resolve the issue. 








Applicable Models:

EDL170-520RF, EDL200UK-630RF, EDL270UK-630RF

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