How do I access the full list of error codes my A Class heat pump is displaying?

Modified on Tue, 22 Aug, 2023 at 3:55 PM

In order to access what fault codes your A Class heat pump has generated recently, you will need to login to the information screen. This will help our Technical Support Team diagnose issues quickly.



- Turn the dial to highlight the"i" symbol and press the dial down to select it. 


- Turn the dial so that the light blue highlighted section is on the "Login:" box at the bottom right hand corner of the screen. 



- Press the dial down to highlight just the login number in the box.

- Turn the dial so that 2 is shown in the box and press the dial down twice.  

- Turn the dial so that 2 is shown again in the box and press the dial down twice.  

- Turn the dial back the opposite way so that 998 is shown and press the dial once. 


- Once you have logged in as 998 you should see the following options. 

- Turn the dial to highlight the option 'Messagelist'.


- Make a note of the Error Codes listed, i.e. F53, F71 etc and when they occured. You can turn the dial to scroll further down the list on screen. 


- To exit from these screens, keep pressing the ESC button until you are back to the front main screen. 









Applicable Models:

A Class - A6M, A8M, A12M, A16M 


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