How do I access the full list of error codes my A Class heat pump is displaying?

Modified on Tue, 22 Aug 2023 at 03:55 PM

In order to access what fault codes your A Class heat pump has generated recently, you will need to login to the information screen. This will help our Technical Support Team diagnose issues quickly.



- Turn the dial to highlight the"i" symbol and press the dial down to select it. 


- Turn the dial so that the light blue highlighted section is on the "Login:" box at the bottom right hand corner of the screen. 



- Press the dial down to highlight just the login number in the box.

- Turn the dial so that 2 is shown in the box and press the dial down twice.  

- Turn the dial so that 2 is shown again in the box and press the dial down twice.  

- Turn the dial back the opposite way so that 998 is shown and press the dial once. 


- Once you have logged in as 998 you should see the following options. 

- Turn the dial to highlight the option 'Messagelist'.


- Make a note of the Error Codes listed, i.e. F53, F71 etc and when they occured. You can turn the dial to scroll further down the list on screen. 


- To exit from these screens, keep pressing the ESC button until you are back to the front main screen. 









Applicable Models:

A Class - A6M, A8M, A12M, A16M 


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article