Do I need to service my heat pump annually?

Yes, all Dimplex heat pumps need to be serviced annually in order to ensure the products operate as efficiently as possible and there is no refrigerant leaks. 

A record of annual service must also be kept by the customer as this may be requested in the event of in guarantee repairs. If a heat pump has no record of annual servicing then the guarantee is made void.

 There is a legal requirement for larger (commercial) systems to be checked annually.

Require additional help? Please follow link below

https://glendimplexservice.freshdesk.com/a/solutions/articles/79000136321

Applicable to models:  

System S, System S6, System S10, LIA 0608HWCF MS , LIA 0911HWCF MS, System H, HTi8 170 MS, HTi6 170 MS, A6M, A8M, A12M, A16M, A6MX, A8MX, LA6MI, LA9MI, LA12MI, LA16MI, EDL170-520RF, EDL200UK-630RF, EDL270UK-630RF, EDL200UK-630, EDL270UK-630, LI 2M, LI 8AS, LI 8ASL, LI 8AS SAL, LI 8MS, LI 8MSR, LI 9AS, LI 9ASH, LI 9AS SAL, LI 9TE, LI 9TEL, LI 9TES, LI 9TU, LI 11AS, LI 11ASH, LI 11ASR, LI 11AS SAL, LI 11ME, LI 11MER, LI 11MS, LI 11MSR, LI 11TE, LI 11TEL, LI 11TER+, LI 11TES, LI 12TU, LI 15TE, LI 16AS, LI 16ASH, LI 16ASR, LI 16AS SAL, LI 16TE, LI 16TEL, LI 16TER+, LI 16TES, LI 20AS, LI 20AS SAL, LI 20TE, LI 20TEL, LI 20TES, LI 22HS, LI 24AS, LI 24AS SAL, LI 24TE, LI 24TEL, LI 24TES, LI 26HS, LI 28AS, LI 28AS SAL, LI 28TE, LI 28TEL, LI 28TES, LI 40AS, LIH 10TE, LIH 22TE, LIH 26TE, LIK 8ME, LIK 8MER, LIK 8TE, LIK 8TEL, LIK 8TES, LIK 12TU, LIKI 14TE, LA 6MR, LA 6S-TU, LA 6S-TUR, LA 6TU, LA 8AS, LA 8MR, LA 8PMS, LA 9K, LA 9PS, LA 9S-TU, LA 9S-TUR, LA 9TU, LA 10MR, LA 11AS, LA 11ASR, LA 11K, LA 11MAS, LA 11MS, LA 11MSR, LA 11PS, LA 11TAS, LA 12PS, LA 12S-TU, LA 12S-TUR, LA 12TR, LA 12TU, LA 13K, LA 14PMS, LA 15K, LA 16AS, LA 16ASR, LA 16MAS, LA 16MS, LA 16TAS, LA 16TR, LA 17PS, LA 17TU, LA 18I-MU, LA 18PS, LA 18S-TU, LA 18S-TUR, LA 20AS, LA 22HS, LA 22PS, LA 22TBS, LA 24AS, LA 25TU, LA 25TU-2, LA 26HS, LA 26PS, LA 28AS, LA 28TBS, LA 33TBS, LA 35TUR+, LA 40AS, LA 40TU, LA 40TU-2, LA 60TU, LA 60TU-2, LA 60TUR+, LA60STU, LA60STUR, LAC 12TR, LAC 16TR, LAJ 11MUR, LAJ 16MUR, LAJ 60TUR+, LAK 10M, LAK 10MR, System M, LAK 3IMR, LAK 6IMR, LAK 9IMR, LAK 14IMR, LAK 14ITR, LAW 6IMR, LAW 9IMR, LAW 14IMR, LAW 14ITR, LIA 7IM, LIA 9IM, LIA 12IM, LIA 14IM, LIA 16IM,LSA60TUR,LSA60TPR,LSA60TPR2,LSA100TUR, SI 5BS, SI 5CS, SI 5ME, SI 5MER, SI 5MS, SI 5MSR, SI 5TE, SI 5US, SI 5USR, SI 6TU, SI 7BS, SI 7CS, SI 7KS, SI 7ME, SI 7MER, SI 7MS, SI 7MSR, SI 7TE, SI 7US, SI 7USR, SI 8MR, SI 8TU, SI 9BS, SI 9CS, SI 9KS, SI 9ME, SI 9MER, SI 9MS, SI 9MSR, SI 9TE, SI 9US, SI 9USR, SI 10MER, SI 10MR, SI 11BS, SI 11CS, SI 11KMS, SI 11KS, SI 11ME, SI 11MER, SI 11MS, SI 11MSR, SI 11TE, SI 11TU, SI 11US, SI 11USR, SI 12TR, SI 14BS, SI 14CS, SI 14KS, SI 14ME, SI 14MS, SI 14TE, SI 14TR, SI 14TU, SI 14US, SI 14USR, SI 16KMS, SI 16TR, SI 17BS, SI 17CS, SI 17TE, SI 18TU, SI 20TR, SI 21CS, SI 21TE, SI 22TU, SI 24TE, SI 26TU, SI 30CS, SI 30TE, SI 30TER+, SI 35TU, SI 35TUR, SI 37TE, SI 40HS, SI 50TE, SI 50TU, SI 50TUR, SI 50ZS, SI 70CS, SI 70TUR, SI 75TE, SI 75TER+, SI 75TU, SI 75ZS, SI 75ZSR, SI 90TU, SI 100TE, SI 100ZS, SI 130TE, SI 130TU, SI 130TUR+, SI 130ZS, SIH 6ME, SIH 6TE, SIH 9ME, SIH 9TE, SIH 11ME, SIH 11TE, SIH 20TE, SIH 40TE, SIH 90TU, SIHJ 90TU, SIJ 10MER, SIJ 75TER+, SIJ 130TUR+, SIK 6TES, SIK 7TE, SIK 7TE-2, SIK 8TES, SIK 9TE, SIK 9TE-2, SIK 11ME, SIK 11TE, SIK 11TE-2, SIK 11TES, SIK 14TE, SIK 14TE-2, SIK 14TES, SIK 16ME, SIKH 6TE, SIKH 9ME, SIKH 9TE, SIW 6MU, SIW 6TES, SIW 6TU, SIW 8MU, SIW 8TES, SIW 8TU , SIW 11MU, SIW 11TES, SIW 11TU, WI 9CS, WI 9ME, WI 9TE, WI 10TU, WI 14CS, WI 14ME, WI 14TE, WI 14TU, WI 18CS, WI 18TE, WI 18TU, WI 22CS, WI 22TE, WI 22TU, WI 27CS, WI 27TE, WI 35TU, WI 40CS, WI 45TU, WI 50TU, WI 65TU, WI 90CS, WI 95TU, WI 100TU, WI 120TU, WI 140TUR+, WI 180TU, WIH 120TU, AWP 30HLW, AWP 300 LW, BWP 20A, BWP 30H, BWP 30HLW, BWP 30HM, BWP 30HMW, BWP 30HS, BWP 30HSD, BWP 300, BWP 300LW, BWP 300M, BWP 301L, DHW 300, DHW 300+, DHW 300D, DHW 300D+, DHW 300VD+, DHW 400+, HPWH 300, HPWH 300HE, LBW 300, LBW 300LW, CEHK 25, CEHK 45, CEHK 60, CEHK 75, DDV 25, DDV 32, DDV 40, DDV 50, DFS LAK9, DFS LAK14, FLH 60, HPK 200S, HVL 25-50, HVL 25-75, HVL 25-100, HVL 25-150, HVL 32-150, HVL 32-200, HVL 32-250, KPV 25, MMB 25, MMB 32, MMH 25, MMH 32, MMH 50, PKS 14, PKS 14 Econ, PKS 25, PKS 25 Econ, SMF 25, SMF 32, SMF 40, SMF 50, SVT 200, SVT 200KV, SVT 300, SVT 300KV, SVT 400, SVT 400KV, SWPR 500, SZB 40F-18, SZB 40G-18, SZB 65F-25, SZB 65F-35, SZB 65F-50, SZB 80F-50, SZB 140E, SZB 180E, SZB 220E, SZB 250, SZB 300, SZB 400, SZB 500, SZB 680, SZB 690, SZB 700, SZB 710, SZB 720, SZB 730, SZB 750, SZB 1000, SZB 1300, UP 75-25PK, UP 75-32PK, UPE 60, UPE 70-25, UPE 70-25PK, UPE 70-32, UPE 70-32PK, UPE 80-25, UPE 80-32, UPE 100-25K, UPE 100-32K, UPE 120-32, UPE 120-32K, UPH 60-25, UPH 60-32, UPH 70-25P, UPH 80-25P, UPH 90-25, UPH 90-32, UPH 100-25P, UPH 100-25V, UPH 100-32P, UPH 100-32V, VSH LAK9, VSH LAK14, VSW LAK, VTB 25, VTB 25-2, VTB 25-3, VTB 32, VWU 32E, VWU 40E, VWU 50E, VWU 65, VWU 80, WMZ 25, WMZ 32, WWM 25, WWM 32, WWM 50, ZKP 40F-18, ZKP 40G-18, ZKP 65F-25, ZKP 80F-25, LKB 500, LKB 600A, LKB 700A, LKB 800A, LKB 900, LKL 500A, LKL 600A, LKL 700A, LKL 800A, LKL 900A, LUS 11, LUS 16, CWWSP 308 SOL, CWWSP 411 SOL, HPK 300, HWK 230Econ5S, HWK 332 , HWK 332Econ, HWK 332Econ-E, HWK 332Econ5P, HWK 332Econ5S, PSP 50E, PSP 100E, PSP 100K, PSP 120E, PSP 140E, PSP 300E, PSP 890, PSW 100, PSW 200, PSW 500, PSW 1000, PSW 1000 SOL, PWD 750, PWD 900, PWD 1250, PWS 332, PWS 650, WWSP 229, WWSP 229E, WWSP 332, WWSP 335, WWSP 400K, WWSP 442, WWSP 442E, WWSP 540 SOL, WWSP 556, WWSP 770, WWSP 880, WWSP 885S, WWSP 900, CTHK 630, CTHK 631, CTHK 632, CTHK 633, CTHK 634, CTHK 635, CTHK 636, FLH 25M, FLH 90, FLHU 70, WPM 2006plus (H), WPM 2006plus (L), WPM 2006R, WPM ACU, WPM Basetec, WPM Econ5, WPM Econ5Plus, WPM Econ5S, WPM EconPlus, WPM EconPlus-E, WPM Econ SOL, WPMJ ACU, WPMJ EconPlus, WPMJ EconPlus-MD, WPM PK