My remotes not working on my portable cooling fan. How do I test it?

Modified on Tue, 16 Jul at 2:28 PM

There is a check that can be completed on the remote and this can be done by putting a smart phone into selfie mode and pointing the remote at the camera. If the remote is working, you will see a flickering light on screen coming from the remote's infrared lens.  If you cannot see the light, then a new remote will be required.


Please ensure that the battery are working/ new and inserted correctly before testing the remote.


Applicable Models: DXIONCF, DXMBCF, XPELAIR XPP, DX360CF



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