Error code 30 on Quantum. What is this?

Modified on Tue, 21 Feb 2023 at 09:38 AM


 Applicable to models:  

QM050RF QM070RF QM100RF QM125RF QM150RF 

HSDHHR050 HSDHHR070 HSDHHR100 HSDHHR125 HSDHHR150 

 

Issue:  Error code 30 displayed.

 

What this means:   This means the heater is detecting that the room is excessively hot.


Action: Check heater has'nt been covered or obstructed and ensure the clearances as per the instructions have been obeyed. 

If heater in conservatory may be experiencing high amount of solar gain.


If checked and all ok for in guarantee submit a service request form.


If possible you should check the following items and if they are not correct you should contact your installer prior to raising a ticket for a service call.

 

      • Have the trips in your consumer unit switched off?  (switch back on if they have)
      • Check that the switches controlling the supplies to your product are on
        • There should be a switch (unfused) for the off peak supply
        • The continuous supply should not be on a plug
      • Are the supply cables different sizes, off peak supply should be on a 2.5mm2 cable
      • Have you set up the user interface (control on the top of the product correctly?
      • Have you registered your product

 Out of guarantee service agent list is also provided below.



Require additional help? Please follow link below

https://glendimplexservice.freshdesk.com/a/solutions/articles/79000136321

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